• Consult and collaborate with business users to understand business needs, goals, objectives, processes and requirements

  • Perform business analysis and user requirement studies and assist stakeholders in developing business process flow

  • Develop and review business requirement documents to ensure alignment between business users and IT on user requirements. Facilitate in defining application workflow / system enhancement areas to address business users’ needs

  • Assist in carrying out business impact assessment, facilitate project manager and business users to define system testing scenarios, prepare test cases and expected outputs

  • Prepare test plans, conduct quality assurance test, coordinate UAT including issue tracking & fixing activities and providing end user training when necessary

  • Provide orientation and training to end users

  • Create end user documentation of the end to end business processes

  • University degree in Business Administration / Information System or related disciplines

  • At least 6-8 years’ solid working experience as Business Analyst. Domain knowledge in Real Estates or businesses with an agency model would be an advantage

  • In-depth knowledge in more than one key business areas such as Office Automation, process re-engineering, CRM/CDP, or Digital is a plus

  • Customer-oriented and self-motivated with excellent communication skill in English and Chinese

  • Ability to communicate ideas in both technical and user-friendly languages

  • Independent, strong analytical & problem-solving skills

  • Independent, efficient, able to work under pressure with tight schedule

  • Immediate available is highly preferred

  • Competitive Package

  • Extra / Special Leaves

  • Medical Benefit

  • Professional Training & Subsidies

  • Property Purchasing / Leasing Discount

  • 5-day Week

  • Casual Wear Days